Small Business

Tips For Responding To (And Avoiding) Jewelry Customer Complaints

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Nearly every business across all industries has to deal with customer complaints. It’s a natural side effect of being a business owner unfortunately. But knowing how to deal with complaints can make or break your business. No one wants to work with a business who won’t take their complaint seriously or dismisses it without listening. We talked to a few jewelry business owners for their best advice on how to handle customer complaints.