Top 3 Questions from New Customers

It feels risky to buy from a new supplier for the first time. Here are answers to our top three questions from new customers to help you make an informed purchasing decision.

We realize you have a lot of choices when it comes to buying jewelry supplies. Here at Halstead, our passion is small jewelry businesses like yours. We’re a family-owned business and know the value of hard work, loyalty and integrity. We strive to support small jewelry businesses everyday with great product selection, world-class service and important industry information. Our on-site jewelry studio makes us unique among jewelry supply companies.

Why Do You Have a $100 Minimum?

Our $100 minimum (US and Canada) allows us to offer the best pricing possible on all of our goods. We are extremely competitive on sterling silver, gold-filled and rose gold-filled findings and chain. We offer our maximum discount on any order over $2000. The orders receive the best price break on all items, regardless of the individual quantities.

Halstead President Hilary Halstead Scott says, “We strongly enforce our minimums in order to protect our customers who resell our products. Moreover, it is simply unprofitable for us to process transactions below $100 given our pricing and slim wholesale margins.”

If you’re making your own jewelry for resale, you will find that it’s very easy to meet our order minimum for jewelry supplies. If you aren’t quite ready to place an order, you can create an account and put items in your wishlist. When you’re ready, you can transfer them to your cart and place your order.


Do I Need a Resale License to Buy?

If you live in Arizona, we need a current copy of your TPT Resale License and a Form 5000. We must update those records annually for your account to stay current. We request a resale license number from customers in other states and countries, but it is not required to make a purchase at this time.

Brooke in customer service says, “The reason we have to keep documents on file for Arizona is, as a wholesaler, we do not charge any sales tax. The State Revenue departments can assign Tax ID numbers to businesses that qualify for the sales tax exemption. We have to keep these updated copies on file to show that we haven’t been exempting customers without proper authentication.”

US legislation proposals involving internet transactions may mandate that we start requiring licenses from customers in all issuing states soon. We will give our customers plenty of advance notice if we increase our licensing requirements in the future.


Will it Fit?

Once customers start looking at products, one of our most common questions is about fitting components together such as jump rings into chain links, pierced holes, or attachment loops on jewelry findings. The easiest way to determine whether a jump ring will fit is to visit the product detail pages for the components you want to connect. Look at the “notes” section for the measurement specifications.

You can always contact us for more information. But, inventory specialist Amanda says, “All of the footage chain has a ‘Chain Specifications’ table under the notes section that will tell you the internal diameter of the links. You can use a conversion chart from there to figure out what gauge jump ring will fit.” We also provide the inner diameter of attachment rings, the size of punched holes and the gauge of jump rings on the product pages for other findings. From there, you will need your handy jeweler’s unit of measure conversion chart as a reference. Look for a jump ring with a gauge that is less than the inner diameter (ID) of the finding connection point.


First, review the measurements for the component you want to attach. Take note of the hole size.
Next, consult the wire gauge conversion chart. As shown here, any jump ring 18-gauge or lighter will work for your component.
Browse the jump ring selection on our site. Pay special attention to the size and gauge. Choose the best fit for your design aesthetic and the hole size on your component.


When you’re shopping for jewelry supplies like beading wire and crimp beads, you’ll need to compare the diameter of the wire with the internal diameter of the crimp. Keep in mind that you will pass the beading wire twice through a crimp when attaching a clasp. For example, .46mm Beadalon 19 requires a crimp with a 1mm internal diameter if the wire will pass twice through the crimp.


You’ll find the answers to more of your questions on our FAQ’s. Or, reach out to our customer service department via We are always happy to answer your questions via phone, chat or email. Thank you for shopping with us! We’re grateful for your business.

Written By
More from Katie Hacker

Moving Past Kits: How to Buy Jewelry Supplies

Ready to venture out of class and on your own? Here are...
Read More

Leave a Reply

Your email address will not be published. Required fields are marked *